FAQs

Q. What is a Hotspot?

A location where a person with a laptop computer can connect to the Internet with a WiFi-connected computer of PDA (hand-held device) to surf the Internet or read and send email. You don't need any wires to connect.

Q. How can a Hotspot location make money for the owner?

People who connect pay a fee based upon the length of time connected and that revenue is shared between the Hotspot location and the Hotspot provider.

Q. How complicated is it to set up?

New Vista will set up all the equipment that's necessary for the Hotspot. The equipment itself is small and simple and won't require much space. The Hotspot is an appliance and the location owner can verify if it's on by simply looking at two indicator lights. If they are on, it's working. You need no computer knowledge to be a Hotspot location.

Q. How hard is it for customers to connect and use the Hotspot?

It's simple if the customer has a computer or PDA with a WiFi interface. The customer turns on the computer or PDA, establishes communication with the wireless appliance, and pays for access either with his credit card or a serialized coupon giving a certain amount of time. The Hotspot location owner can use this as a marketing tool to increase traffic to his location.

Q. Who are the parties involved in the Hotspot operation?

There are four parties involved:

• Hotspot location owner
• Hotspot operator
• Back-office administration for accounts and access verification
• Internet high-speed provider (either DSL or cable modem)

Q. What are the benefits of signing up with New Vista to offer Hotspots?

Hotspot hardware is extremely secure and supports a large number of simultaneous users (up to 100 at a time).

Operation is simple. The Hotspot operator will not have to tutor customers in connecting because everything is explained on the Website or is self-evident. People who don't know what WiFi or a Hotspot is will have no need for this service.

Communication with New Vista Hotspots is seamless and unlike most other Hotspot operators, the customer will be able to read and send email from the email software program without making any changes to their system. Also, the email messages they send and receive will look the same as if they were at their home or office. This is particularly important for customers who wish to maintain their corporate identity while traveling.